Zappos Tweets…
- Author: Arjun Thomas
- Filed under: Social Media
Jul 11,2009
In a long list of companies that have started using social media rather effectively Zappos, the online retailer has gone the extra mile by providing customer service using the micro-blogging tool twitter.
The CEO has gotten actively involved in this by participating himself thereby ensuring there is a direct connect with the customer.
Most of the Zappos employees have twitter accounts and there is a page on the main website that aggregates all these feeds to a central location creating a much closer connect by giving faces to the company.
There are a number of blogs that the team uses to talk about a variety of things as well as a dedicated facebook page.
Related Posts
If you enjoyed this post, make sure you subscribe to my RSS feed!
(No Ratings Yet)
Loading ...What We Discuss
WP Cumulus Flash tag cloud by Roy Tanck requires Flash Player 9 or better.
Polls
Loading ...Recent Posts
- Social Media in Plain English
- Consumer Perception about Twitter
- Microsoft’s SharePoint Thrives in the Recession
- Why use Social Media?
- Jeff Bezos addresses the Zappos Employees
- Amazon Acquires Zappos!
- Kevin Spacey explains Twitter to David Letterman
- Facebook add’s more grey hairs…
- Does your Company Tweet?
- Brown Bag Sessions at the Start of your Project
Categories
Archives
- September 2009
- August 2009
- July 2009
- June 2009
- February 2009
- January 2009
- November 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- October 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
Most Recent Comments
- Tammy: No thank-you, I much rather
- 3 Knowledge Management Technology Posts « prymas: [...] } Here is
- raju: Questions... 1. Does it work with
- links for 2010-03-09 « Jet Grrl: [...] Why is Technology so
- Robin: Kindle is a Light weight
- Hackie: Great piece of kit -
- Bob: This gadget is mind-boggling in
- Merlin62: Not sure if people use
- Mr.Carrot33: Never mind that it is
- Judith O' Carroll: I am researching kindle for
Subscribe by Email
Badges
Sponsors
One Response for "Zappos Tweets…"
[...] last example talked about how Zappos, the online retalier, uses twitter to reach out to its customers. So the questions is would it make sense for your [...]
Leave a reply